Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Before
After
Before
After
Before
AfterThe DryMark Restoration Bothell Guarantee
We stand behind every water damage restoration, mold remediation, fire cleanup, and reconstruction job we complete in Bothell with a guarantee that has an address. Since Alicia Brennan founded this company in 2011, we’ve restored more than 12,000 homes, and every single one left with a written price agreed before work started, a documented photo record of what was found and what was done, and a signed 365-Day Done Right Promise stamped under The Haven Standard. If it’s not done right, we make it right. That’s not a marketing line. It’s a written warranty with a clause number, and it’s how we’ve operated from day one.
What’s Covered
- Workmanship on every drying, remediation, and rebuild phase. Our crews document psychrometric data, the moisture readings and vapor pressure differentials that prove your structure is actually dry, not just surface-dry, and we back that documentation with a full year of coverage on our labor.
- Professional-grade equipment and proper deployment. We deploy Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry systems on Bothell jobs, and we guarantee each unit is sized to the affected square footage, monitored daily, and logged to IICRC, RIA, and IFA standards so your insurance adjuster can read and approve the invoice.
- Complete site cleanup before we leave. The photo record we deliver includes a final walkthrough set, and if debris, dust, or containment materials remain, we return to finish at no charge under Haven Standard, Clause 1’s scope protection.
- On-time arrival for scheduled appointments. Emergency dispatch in Bothell is 24 hours a day, 7 days a week with a live person answering, no voicemail trees, and for scheduled reconstruction or follow-up visits, we commit to a window and communicate if traffic on I-405 or the 522 corridor shifts it.
- Honest pricing with zero scope creep. Haven Standard, Clause 1: the written price we deliver before anyone starts work is the price you pay. No additions once the crew is inside your Bothell home, no “we found more” surprises after demolition begins.
Our Satisfaction Promise
If you’re not satisfied with any aspect of our work in Bothell, we have a process, not a script. Call (425) 696-6061, any hour, and a live person will log your concern and schedule a return visit, usually within 24 hours for active drying or remediation jobs. Alicia Brennan reviews every unresolved callback personally. We’ll re-inspect the area, compare current conditions to the photo record and drying logs from our original visit, and publish a written scope for any correction needed. If we missed something, we fix it. If the materials failed, we document it for your adjuster and replace them. The 365-Day Done Right Promise means you have a full year to discover and report an issue, and we’ll still honor it. We’ve operated this way since 2011 because Alicia Brennan built this company after seeing homeowners lose legitimate claims to documentation gaps, and she won’t let our customers become another gap statistic.
BeforeAfterLicensed & Insured Backing
Licensing and insurance are the real guarantee behind every promise on this page. Our technicians are background-checked, uniformed, and arrive with their credentials verifiable, because a warranty is only as solid as the company standing behind it. We’re state-licensed and carry full insurance and bonding, which means if an accident happens on your Bothell property, you’re not navigating claims against your own homeowner’s policy. More importantly, our documentation standards, the photo records and daily moisture logs we produce, are designed to turn your restoration invoice into a payable insurance claim, not a dispute. Alicia Brennan came to this trade from claims adjusting, she knows exactly what documentation gets denied and why, and she built The Haven Standard to close that gap. When you hire DryMark Restoration Bothell, you’re not getting a verbal assurance. You’re getting a licensed, insured, documented process with a written warranty and a direct line to the owner if anything goes sideways.
Free Second Opinion on Any Written Estimate
Bring us a competitor’s written estimate for water damage restoration, mold remediation, fire cleanup, or reconstruction in Bothell, and we’ll review it at no charge. We’ll compare their scope to what we find on site, flag missing line items we’ve seen cost homeowners later, and give you our assessment in writing. No obligation, no pressure. Haven Standard, Clause 1 applies if you choose to move forward with us: written price before work begins, every time.
What You’ll Receive on Every Job
Documentation isn’t an upsell here. It’s standard. Every DryMark Restoration Bothell customer receives:
- A written scope and price before any work starts, signed by both parties under Haven Standard, Clause 1
- A photo record on every visit, timestamped and annotated, showing pre-existing conditions, damage discovered, work in progress, and final state
- Daily moisture logs with psychrometric readings, the temperature, relative humidity, and vapor pressure data that prove drying progress to IICRC standards
- A signed 365-Day Done Right Promise warranty document with the job number and direct callback line
These aren’t comfort items. They’re the documentation that gets your claim paid. Alicia Brennan founded this company in 2011 specifically because she watched homeowners in Bothell and across the region lose tens of thousands in legitimate coverage to invoices that adjusters couldn’t verify. Our guarantee is that we won’t let that happen to you.
How the 365-Day Done Right Promise Works in Practice
Here’s what the process actually looks like. Six months after we complete a mold remediation in a Bothell home near North Creek, the homeowner notices a musty odor returning in the same closet. They call (425) 696-6061, reach a live dispatcher at 10 PM, and we schedule a re-inspection for the next morning. Our technician arrives with the original photo record, moisture logs, and containment diagrams. We find that a secondary water source, a slow pipe leak behind the washing machine, has re-saturated the wall cavity. The original remediation was complete and documented, but new damage has occurred. We photograph everything, write a new scope for the current conditions, and coordinate directly with their insurance adjuster, using our documentation to establish that this is a new loss, not a failed remediation. The homeowner pays nothing for our return visit, and the new work is scoped and priced in writing before we begin. That’s the promise. It’s specific, it’s documented, and it’s how we’ve handled callbacks for fourteen years.
Frequently Asked Questions About Our Guarantee
The promise covers our workmanship and materials for a full year from completion. If a floor we dried buckles, a wall we remediated shows new mold, or a reconstruction seam fails, we return, diagnose, and fix it. The coverage applies to labor and materials we supplied, and we document the cause so your adjuster understands whether it’s a callback or a new event. Call (425) 696-6061 for an exact read on your specific situation, estimates are free.
Yes. Haven Standard, Clause 1 requires it. In a Bothell water damage emergency at 2 AM, we’ll stop the spread, contain the damage, and deliver a written scope and price before full extraction or demolition begins. Emergency stabilization is part of that scope, not a separate charge sprung on you later.
We coordinate directly with adjusters using the photo record, drying logs, and material classifications by trade name that we produce on every job. Alicia Brennan’s background in claims means we speak the same language as your adjuster, and we document to the standards that get invoices paid, not denied. If a dispute arises from missing documentation, that’s on us to resolve.
For active drying or remediation concerns, we typically return within 24 hours. For non-urgent reconstruction touch-ups, we schedule within the week. Live dispatch at (425) 696-6061 logs your concern immediately, no voicemail trees, no next-business-day delays while you’re wondering if the problem is spreading.
Manufacturer warranties cover defects in their product, a faulty dehumidifier or defective drywall, and they’re between you and the manufacturer. Our 365-Day Done Right Promise covers our installation, our drying protocol, our remediation technique, and our reconstruction workmanship. If a material fails due to our error, we handle the replacement and pursue the manufacturer ourselves. You deal with one guarantee, not a chain of finger-pointing.
Absolutely. Bring any competitor’s written estimate for restoration work in Bothell, and we’ll review it at no charge, no obligation. We’ll note what’s thorough, what’s missing, and what questions to ask before you sign. If you choose us, Haven Standard, Clause 1 applies. If you don’t, you still leave with a more informed eye.
Written by Alicia Brennan, Owner at DryMark Restoration Bothell, serving Bothell since 2011.